| Never ever have I had a shopping experience like this. You are my new BFF (best friend forever). Th RJ Classics suit I ordered from you fits like a custom one. It's amazing. I haven't shown saddle seat in 20 years. Needless to say my old suit didn't quite do the job. Ken was able to send me a suit at a great price and it fit like a glove.We accomplished this in only 2 telephone calls. In all my years of showing horses never has buying a suit been so simple. I told ken I'm keeping him on my speed dial for all off my horse related needs. Ken... YOU ROCK!!! - Laura in Portland, Oregon
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| I have done business with you guys off and on over quite a few years now and have never been disappointed. You offer a really great selection of hard to find saddleseat-oriented products and give us that "Southern-style" service we appreciate so much as former North Carolinians and now die-hard Texans. :o)
By the way, the economy saddles (I ordered one for my older daughter a year or two ago and one for my younger daughter just a few weeks ago) are a great quality product and a terrific buy, particularly for young people still trying to make up their minds whether this is a life-long activity or a passing interest. And we really appreciate your quick shipping, great packing and attention to detail.
Merry Christmas to you too and we'll keep coming back,
Lisa |
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| Thank you for your fabulous customer service (as usual)!! I recommend you to every driving and saddleseat person I know out here in the west. Also thought you might like to see the top hat that we sent back and forth to each other last spring helped me win the world championship in Show HacK at the Pinto World Show (see attached pic) and the harness breast collar and bit I ordered from Show Stopper won world Championships in Discaplined Rail Driving and Pleasure Driving! I'd gladly give you guys a testimonial if you ever need one! Angela Edginton-Burckhard - Park Place Show Horses |
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| I just want to Thank You for being so kind, in calling me with concerns to my sizes on my order. I have never had anyone treat me so well as a customer.
I was impressed with your quick respone to an e-mail the very first time I ordered and that was one of my reasons for ordering from you, but to take the time and call me really truley impressed me and I will always be a faithful customer of yours. I will also encourage anyone I know looking, to take the time and look at your site before any purchasing anywhere else.
I have been really working hard towards showing this summer. (I have wanted to show all of my life but never had the chance). I was really afraid to start to order the things I would need, but you have really taken a huge load off of my shoulders.
I can't wait to have my new duds and try them on. My next show will be my second and it will be nice not to have to borrow someone elses things. I am really excited.
Thank you again for making this new adventure really good for me.
Beth - Warren, PA
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| Thanks so much for your help! It is so nice to have a place that I can
order from that actually knows what I need and is proactive in helping.
I just wanted you to know that I really appreciate it and I will be a
customer forever. I will be telling everyone I know what great service I got through your company. Thanks again! Betsy - Ft. Bragg, NC
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| Just got the new jods in and they fit perfectly! Thanks a ton for your
fast and courteous service - it was so appreciated!!! There are very very few
online retailers that offer the fantastic customer service that you do at
show stopper, I will be sure to bookmark you for any of my future riding
needs. Thanks again Allison - Clayton, North Carolina |
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| You guys a simply awesome! Great customer service. You'll get all my orders from now on! Thanks for the prompt turnaround. Jennifer - Santa Rosa, California |
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| To Whom It May Concern, I fell in LOVE with the saddle the moment it arrived! It arrived Thrusday afternoon just as you said it would. In PERFECT condition. It's exactly what I wanted. Thank you. Denise - Hillsboro, Ohio |
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| Thank you ever so much for the e-mail updates. They have been most appreciated!!!!! Your service is top notch! Sincerely, Robin - Louisville, Kentucky |
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| Thank You for being aware enough to notice that my order would get here by Friday without using 2nd Day Air. I really appreciate the money you saved me on shipping!!!! Laura - Aurora, Illinois |
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| To the people at Showstopper Tack: I am writing this letter to thank you for everything. I have ordered from you several times, and each time my order was processed promptly and completely. Your sales representatives are courteous and patient, your prices are reasonable, and your website is easy to navigate. You seem to understand the needs of a saddleseat exhibitor better than most places I have dealt with. When I am in the showring, I have much on my mind; the last thing I need to have to worry about is how my habit looks or if my boots are clean or if my bun is holding up. By providing all these things I have mentioned above, you do the worrying for me. Thanks again. Megan - Charleston, WV
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| Hi, I just want to thank ya'll for the superior customer service that I
received last week! I ordered a pair of gloves that were the wrong size
and you exchanged them for me. The transaction was so easy and hassle
free! I rode in them this morning, and I really appreciate your service.
Thanks again and Merry Christmas! Amy - Boones Mill Virginia |
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| You folks are the BEST! Thanks so much. Robin - St Albans, West Virginia |
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| Thank you sooooo much for all your help!! I appreciate it and am happy to do business with such a helpful, customer friendly business!! Danielle - Bath, New York |
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| Hey there,
I just wanted to take a moment, finally, to thank you for your
generosity and helpfulness getting my daughter ready for Region 12 last
month. Abby did place top five on her final class, Country Pleasure.
We were definitely out horsed and somewhat out of our league, but 10 and
under was a great place to get a top five @ regionals. Thanks again for your help at the last minute. Carol - Alpharetta, Georgia |
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| Thank you so much!!! Even with the holiday week our order made it here in
time. It was a pleasure to do business with you. Your communication with
us was awesome. Thanks again, Karen - Ferrisburgh, Vermont |
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| Thank Y'all sooooo much! It's truly a pleasure ordering from Show Stopper Tack!! Jennifer & Stephanie - Whitakers, NC |
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| HI! The gentleman who handles the orders on the phone (I'm sorry I forgot
his name) was incredibly helpful and wonderful. He asked us to let you
guys know how my daughter Rachel and her Morgan horse Cassie did in their Saddle seat competitions. Well, they did so well that they qualified for state championships where they got a blue ribbon in Saddleseat and in
Bareback where she rode saddleseat style as well. And this last weekend,
they were at an Open Show where they showed Saddleseat and won three blue ribbons and high point Novice. We were also informed yesterday that
Rachel and Cassie are going to have a spotlight article about them in the
January '08 American Morgan Horse National Magazine!
Thanks so much for your help, because without the items we purchased from you, this all would not have happened so nicely and it would have been alot more stressful as well. Beth - Camas, Washington |
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| I don't know if you remember me or not, but you helped me with ordering my daughter's white derby, that obviously got dyed to match her suit, and also you recommended the boots that I bought for her instead of the Ariats. Which by the way are great!!
Thanks for all your help in getting us ready for this year's exciting show season!! You have been extremely helpful. Thanks again, Kelley - |
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| We wanted to let you know we have received everything and it all looks great!! My daughter wore eveything at her show last Saturday and won 1st place the first time she has ever showed her new horse. We had many compliments on her tack and clothes and let everyone know about what a great deal you guys have. Thank you so much for the wonderful service and great tack!! We look forward to doing business with you again, Chris - Jackson, Tennessee |
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| Thank you so very much. You guys have a great operation, and your service
has been exceptional both times we have ordered from you. I'm sorry this
item did not work out, my mistake, I should have researched the item more
prior to ordering it. I very much appreciate how you handled this so fast,
wow, and respect your professionalism in managing the credit and invoice.
THANK YOU, and we look forward to contacting you in the future if we have
any needs. Thanks again, Jenifer and Pam - Reidsville, North Carolina |
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| Great! Thank you! I will let people know about your company. I will definitely be ordering more supplies from you. Your prices and selection are excellent. We don't really have these supplies here in Canada at local tack stores. I look forward to receiving my order. Thanks again. Jacquie - Oxford Mills, Ontario |
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| Thank you so much! There are only two of us out at my barn, but we order from you every chance we get! Mary - Houston, Texas |
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| Thanks so much for the info. I will definitely give out the info on your website to everyone at the barn. It is very difficult to find saddleseat apparel in Arizona - we have to do everything online or custom. Thanks again!
Sabrina - Scottsdale, Arizona |
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| I just wanted to thank you for all of the assistance that you provided in
setting me up with show attire. The burgundy day coat fits well and looks
lovely on my black horse. It was a hit with my trainer and friends. I have
shared the Showstopper postcards so that they can visit the website. Thank you again for all of your help. Veronica - Jamul, California
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| This is some of the best customer service I've seen in a very long time! Keep up the good work and I hope you get some rest in between those long nights of filling orders! Sincerely, Briana - Sebastopol, California |
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| You guy's are the best! Thank you.....Have a great week. Bob and Sue - The Plains, Virginia |
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| Thanks!! I've ordered from you guys before over the phone a couple of
times....you've always been amazing...you do a FANTASTIC job...the orders
were always totally correct and pretty darn speedy too!! Stephanie - Phoenix, Arizona |
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| Thanks for the email regarding the tail bags. The great customer service you and the gang at Show Stopper Tack provide is one of the reasons I come back. Thanks so much! Carri - Albuquerque, New Mexico |
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| Thank you VERY much. I recieved the items this past week. I am thrilled with the quality of the products Show Stopper Tack has. Everything looks great and fits great, even on my older style TWH. I am a first time buyer and will definitely look to you for more of my future saddleseat needs! Thank you, Teresa - Clarksville, Tennessee
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| The harness for the minis arrived on Wednesday as promised. I was greatly surprised and pleased at the quality of the merchandise and workmanship and I'm sure I will enjoy the use of this equipment for many years. Sharon - Richlands, North Carolina |
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| Thank you. Every time I have dealt with your company, you have been more than accommodating - great service! Thanks! Lorraine - Coal Center, PA |
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| Dear Pam, I must say, I thoroughly enjoyed working with you in selecting my mnew fine harness. Your accomodating personality made it very enjoyable to order from you. Thank you for treating me with such personal kindness. I look forward to doing business with you in the future, and will share my positive experience with all my Maine (and New England) Morgan friends. Judy - Boothbay, ME
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| Thank You!!!!! You have been great and we will definitely buy all our saddleseat items from you from now on!! Trish - Bentonville, AR |
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| Thanks for letting me know. You guys always ship things out so fast! It makes me want to order from you again! Rachael - Fort Thomas, KY |
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| Thank you so very much for all of your help. I will sing Show Stopper Tack praises to everyone I see.... You are truly wonderful. Do I owe you anything for your time and trouble? I can not tell you how much I appreciate this, and all the information you have given me on this saddle. I guess this is the down side to buying a used saddle from and individual. Truly grateful...Jay - Leesburg, GA |
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| Thank you for your prompt attention to your orders!!! We used your company last year by telephone and the sales person was awesome and very helpful, and the product was outstanding. We also received prompt shipment of our order then and everything worked out great, so this year you were the first place we shopped. We had been so busy I didn't get the order in as early as I should have but it looks like you have saved the day!! I look forward to receiving our order! Thanks again, Melissa - Liberty, WV |
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| I just wanted to thank you for assisting me in getting the replacement
button closures for my Reed Hill Daycoats. You have been a fantastic
help-I love dealing with showstopper tack! Thanks again, Margaret - Bath ME |
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| Thank you! You know, I want to tell you that your customer service is really top-notch. A few friends and I were discussing, on a message board, what tack/equipment companies that are good to work with, and your name came up quite a few times! We all appreciate everything you do! Kim - West Des Moines, IA |
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| Ground would be fine. I appreciate you saving me the money. That's why I keep coming back to Show Stoppers! Thank you. Gerry - Easthampton, MA |
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| I just wanted to say I appreciated all your assistance in getting my daughter dressed for her first show. I will remain a dedicated customer and will spread "good" word about your web site and extremely friendly customer service! You have been our angel, may you have a blessed day! Debra - Wilsonville, Alabama |
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| Thank you so much for the swift shipment of my order. I cannot wait to see my custom caveson set! I appreciate it very much, and I will order all my saddleseat needs from Showstopper for now on! Thank you again. Marisa - Tustin, CA |
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| Thank you very much! I appreciate the personal communication your company provides in keeping customers informed about their orders! Terri - Barrington IL |
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| Thank you, great and quick service..I'll recommend you to my friends!!!! Liz - Marengo, OH |
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| Thanks for the update and thanks for your prompt service when I placed this order. I don't think I've ever had such quick and personal service! Terri - Flint, MI |
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| People will take the time to complain, but rarely do they let you know when they're happy. Believe me, it was like Christmas morning opening my packages, everything worked out great, it's so nice to have a trouble free transaction with excellent service and prices for quality products ... you are wonderful! Glad I found you on the 'net ... Best, Joan - Carmel, IN
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| Thank you for your never-ending excellent customer service and quality merchandise. Laura - Beverly Hills, CA |
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| Thank you so much for your extra effort to ensure that I have the items. I am impressed and very greatful. You have earned a loyal customer. Thank you again. Danitta - Cross Lanes, WV |
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| Thank you so much, you guys are the greatest. I never have any problems that can't be with resolved with you, unlike other companies. I will continue to be a loyal customer! Christina - Cary, NC |
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| Hi! I would like to thank you for letting me know that the muzzle arrived okay. I really appreciate the email and I don't know of any other company that gives this consideration! THANK YOU! I will definitely keep you in mind for further orders. Sincerely, Teresa - Forks, WA |
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| We survived the weekend. Two blue ribbons and two yellows. The
suit was stunning and the shirts were comfortable and kept their press
really well. Thanks for all your help! Curt - St. Louis Park MN |
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| I just wanted to write a quick note to say Thank You for the excellent
service you provided when I was DESPERATELY searching for a pair of jods
for my 6 year-old daughter this past week. I called Saturday morning
after finding out a pair I had ordered from another company was on
backorder, and was at first disappointed to hear that the children's jods
on your site were on backorder as well. The lady who answered the phone
directed me to the clearance section of your site, and pointed out the
Reed Hill jods that were on clearance, and told me she had a pair in stock
in the color and size I needed. She took my information, and I received
the order this afternoon - talk about quick service!!
I work as the Returns Supervisor for a large mailorder company here in VA,
but for 10 years was a Customer Service Supervisor for the same company.
I believe in giving credit where credit is due, and your company exceeded
my expectations, and made one little girl very happy! Thank you so much
for your friendly, courteous service, and I'll be sure to recommend your
company to everyone at the barn. Sincerely, Jennifer - Amherst VA |
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| Thank you so much for combining my two orders and saving me money on shipping. Your attentiveness is truly appreciated! Jody - Charleston, WV |
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| Thanks so much! I didn't realize you could get them here that quickly. We received them today and they are just what we need. Hope to order from you again soon. Renee - Fountain Inn, SC |
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| Thank you so much for all of your help. I don't know what I would have done without your help - I probably would have purchased the wrong things for sure! I will definitely refer all of my friends and contacts to you for any of their saddleseat needs (the new ones who don't know who you are). Thank you again! Sincerely, Renee - Foothill Ranch, CA |
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| Got the cart harness and video. MY friend that is teaching me to drive was very impressed with the cart and harness. She said that if she ever needs anything she was going to have me find it for her. I gave her your internet site. She also said she may have to get herself one of those carts. I'm so glad I found your site when I was looking for a cart. Thank you Carline - Grottoes, VA |
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| I ordered the medium fleece bell boots for my sensitive-skinned TB, and I
wanted to let you guys know that I am very pleased. The product was
delivered within 2 days of my phone order, and the people I spoke to on
the phone were very helpful. They even got out a tape measure and helped
me determine the right size! The bell boots fit great. Thanks! Emily - Jupiter FL |
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| I receive my order yesterday and wanted to drop you a note to thank you.
You are so nice, the merchandise was perfect! the packaging fantastic
(over packaged). I am going to tell the ladies at the barn to shop at your
site. You are definitely one of my favorites. Elisabet - Pennington NJ |
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| Just wanted to drop you a line and let you know how THRILLED I am with my new saddle!! The adjustable stirrup bars have made quite a difference in my comfort and balance!! I also feel like it can "stick" in my seat a little better . The saddle I was using was hard and slick, and my new one is FABULOUS! I don't even feel like I have to break it in. Thanks so much for your recommendation! As Arnold Schwarzenegger would say, - "I'll be back!" Lezlie - Gulfport, MS |
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| Thank you for your help.. I will be making an additional order later today for some other stuff, but they won't be as critical. I just got the TWH horse (I never had one before), so I am trying to get what I need. I ran onto your site accidentally and you have everything I need. It's hard to find equipment for a walking horse. Again, thank you so much for your help!! Kay - Sierra Vista, AZ |
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| I have said it before, and I am sure I will say it again - Show Stopper has
THE BEST customer service. Thanks for all you do! Lynn - Kansas City, MO
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| I received my order this afternoon as you stated I would. I have been thouroughly impressed with the effciency and personal attention that I have received from your company. You have been wonderful in keeping me up to date on my order. Thank you for a wonderful shopping expierence,,,, we will definitly be back. Cynthia - Kernersville, NC |
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| Wow! That is really great. Thank you for all of your help. This is the first time that I have ordered from your company and I can't begin to tell you how impressed I am with the service that I received. I will definately be telling my friends. Thanks again and have a great holiday. Christine - Milan, MI |
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| I just want to thank you again for the GREAT service you provide at Showstopper! I get very few emails from other companies saying that my return has arrived - in fact I don't think I have gotten even one! It's like shopping with a friend - and I'm always very happy with the experience, even if I end up sending something back. You guys are terrific! Thanks again and have a wonderful Holiday season! Theresa - South Charleston, WV |
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| Just want you to know that I have never had anyone call me to tell me how to save money on an order!! You are a real blessing and I have told everyone that I know how your customer relation is: You will receive many more orders from this neck of the woods!! Thanks a million-Mary Jane - Melbourne, FL
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| Thanks for your excellent help on the phone, and for getting the
order prepared and sent quickly. Using the web site is ok, but
when buying gear like this, with which we are not familiar, it is
vital to have a knowledgeable person to handle the questions and
especially to know what is available for immediate shipping. You made the whole transaction easy and stress-free. Please convey our appreciation to your supervisor. - Atherton, CA |
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| Hi, my name is Kristen and I ordered some jods from your store the other
day. I just wanted you to know how impressed I was with your website, how
quickly and corectly my order was processed, and how great the jods are.
The website is the best of any saddleseat tack store that I have ever
seen, and you are also the only tack store that I could find that had the
type of jods I needed. I was shocked at how quickly I recieved my order
and at how well the jods fit! Thank you so much for your great customer
service! Kristen - Birmingham, AL |
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| I recieved my order recently...And I just wanted to let you guys know I
could'nt be more pleased with the products. I got my orders promptly, and
the quality was unsurpassable! Better than i have been able to find in
ANY local tack store. I am gonna spread the word about you guys to all my
friends, so that they may be able to enojoy your fine products. Keep up
the good work guys- and thank you. Sincerly, VERY satisfied customer, Mandy - Staunton VA |
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| Thank you and your staff for all of your help with this order. You are all
terrific and I love ordering from you. Sincerely, Maureen - Sauquoit,, NY |
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| It is so nice to do business with someone who believes in giving the old fashioned type of service that everyone should appreciate. If I need any more saddleseat attire in the future, you can be sure that I will not forget you. |
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| Thank you so much for looking into the shipping and changing it for me. Not many people will take the time to do whats "better" for the customer. Wanted you to know that it is very much appreciated. I'm looking forward to receiving my order and hope to do business with you again soon. Happy Holidays to you and your family. Sincerely, Dena - Summitville, IN |
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| Thank-you for changing the shipping cost. You didn't have to tell me that and I really appreciate it. It's customer service like that which will keep me coming back. Thanks again. Jackie - Oxford, NC |
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